Support Team

[Raul]

Hi all, Title says .... want to talk about the support team.

I do not speak English, I use google translate. Difficult to understand everything and I want to thank the support team, responding quickly and my patience.

I also want to acknowledge the help of adsensenboy.

I bought last week AWB. is good, and better tomorrow.

Any questions and problem adsenseboy and support team will resolve it.

Thank you.

[AdSenseBoy]

Raul, thank you very much for your feedback. Our main business is to help your business succeed, so please do not hesitate and contact us anytime - we are always at your service.

[no_dj]

Raul, AdSenseBoy support is definitely the best in planet Earth! I can say only very good words about client support here.

[Thomas]

Sure thing! They are the best of the bests!

[Eve]

Well, if we talk about AdSenseBoy software support team, here is my experience:


Pre-Sales Support via email and/or livechat: 5 stars. No matter how many questions I ask (and some of these questions may look really dumb for experienced webmasters), absolutely all of them get answered. I even get a bunch of examples and/or links for more reading.

Client Support via forum: 5 stars. I don't use this option myself, but I see that AdSenseBoy monitors the forum 24/7 and questions asked by other clients get answered fast.

Technical Support via helpdesk: 5 stars. Each single question of mine gets answered in minutes of time. If I experience any problem, I always receive very polite emails with status updates and more details. Even if somethings goes really bad, support team always provide a working solution in less than 24 hours.

Self-Assistance via knowledgebase: 5 stars. I find answers to 90% of my questions in your knowledgebase. Very useful and well organized, I must say...


I think that's all for now. Honestly, you offer the best client support on the Internet, and when my friends ask me why do I choose to buy all tools of yours, I always answer the short way - "Innovative features AND CLIENT SUPPORT. It's simply the best".

[Jeremy]

I can't say much because I asked for support only once (see http://www.forum.adsenseboy.com/index.php/topic,202.0.html) but I received prompt answers  and instructions very fast, so I write 10 out of 10 for AdSenseBoy support.

[nobody]

I had a minor issue with Raven Poster about 30 minutes ago, so I submitted a new ticket and now it's FULLY SOLVED!

AdSenseBoy support is AMAZING. They answer each single question in great details, and they do it faster than any other company. Thank you for a great support!

[newmember]

AdSenseBoy support is TERRIFIC. After using their tools for recent months, I can say only great words about client support service. Keep up the good work!